Traffic can be prioritised with Classes of Service, coupled with Service Level Agreements (SLAs) that underpin quality of service performance guarantees.

The conversion of a General Service (Other level) post is requested for the Information Management Systems Service for the performance of the functions of Computer Assistant.

Performance of the Civil Service

Objective 2 application system performance. Ensure that systems are developed using the Fund's systems development methodology and are monitored by service level agreements, a service contract with users.

One General Service (Principal level) and four General Service (Other level) posts

The conversion of a General Service (Other level) post is requested for the Information Technology Unit for the performance of production control functions.

Service (Other level) LL, Local level.

Abbreviations GS (PL), General Service (Principal level) GS (OL), General Service (Other level).

Formal contracts or service level agreements are developed, which clearly state the expected performance of systems, with appropriate benchmarks and remedies to address malfunctions.

Abbreviations FS Field Service GS OL General Service (Other level) NO National Officer GS LL General Service (Local level).

Objective 1 support system and business activities requiring technology and automation. The Fund's service level agreement will be used as the basis for reporting performance.

Level annual debt service

Estimated level of service delivery

Abbreviations RB, regular budget XB, extrabudgetary GS (OL), General Service (Other level) GS (PL), General Service (Principal level).

Abbreviations RB, regular budget XB, extrabudgetary GS (PL), General Service (Principal level) GS (OL), General Service (Other level).

Abbreviations RB, regular budget XB, extrabudgetary GS (PL), General Service (Principal level) GS (OL), General Service (Other level).

The conversion of a Professional post at the P 3 level is requested for the Information Management Systems Service for the performance of the functions of Contracts Officer.

One General Service (Other level) post

One General Service (Other level) post

One General Service (Other level) post

Three General Service (Other level) posts

GS OL General Service (Other level)

GS LL General Service (Local level)

Improved performance or higher quality service does not occur on demand.

Three General Service (Other level) support staff

One General Service (Other level) support post

Abbreviations ASG Assistant Secretary General FS Field Service GS OL General Service Other level GS PL General Service Principal level NS national staff SS Security Service USG Under Secretary General UNV United Nations Volunteers.

Abbreviations CEO, Chief Executive Officer DCEO, Deputy Chief Executive Officer GS (PL), General Service (Principal level) GS (OL), General Service (Other level).

Abbreviations NS national staff, NO national officer, GS General Service (Other level), GS (PL) General Service (Principal level), UNV United Nations Volunteer

Abbreviations NS national staff, NO national officer, GS General Service (Other level), GS (PL) General Service (Principal level), UNV United Nations Volunteer

Each subprogramme of the Division establishes performance targets in specific service areas to gauge the effectiveness and efficiency of their performance.

As part of the Secretariat's effort to move towards performance based contracts, quantifiable performance criteria are being included in new service contracts.

Comment by the Administration. UNFPA has held discussions on the service level agreement with UNDP with the aim of reviewing the performance indicators and cost drivers of the activities of UNDP Treasury.

Latin America s educational performance is equally weak at the university level.

Furthermore, the level of service received from UNDP and the costs attributable to these services have not been adequately regulated through service level agreements.

Abbreviations RB, regular budget GS, General Service PL, Principal level OL, Other level XB, extrabudgetary LL, Local level.

One General Service (Principal level) post, Senior Administrative Assistant

One General Service (Other level) to provide secretarial assistance

Three General Service (Other level) posts for Accounting Assistants

Service level agreements will be periodically reviewed and updated.

2005 30 UNDP and UNFPA programme performance information at the country level

The staffing table also includes the creation of two National Programme Officer and eight Local level posts in the field offices, one General Service (Other level) for programme support at headquarters, as well as two General Service (Principal level) and seven General Service (Other level) positions under management and administration.

(f) The strategy to continuously benchmark the performance of OIOS against other such service providers.

Eight General Service (Other level) posts to support Desk Officers

One General Service (Other level) post to provide administrative support