These offices will assist in the investigation of complaints of misconduct.

In 2004, the Investigation Unit registered fewer complaints than in previous years.

The investigation of cases was hampered by the fact that victims often withdrew their complaints and the investigation had to be terminated.

Now a separate unit, the Complaints Investigation Bureau (CIB), had been set up.

We urge all parties to participate fully in the Complaints Investigation Panel process.

Its programmes also include monitoring, investigation of complaints and incidents, human rights education and transitional justice.

The investigation showed that 89 of the 111 CAOs (80 ) include complaints procedures for individual employees.

(d) Establish procedures for the investigation of complaints from children in cases of physical and emotional abuse.

Currently 7 per cent of the complaints has been processed close to 93 per cent were still under investigation.

Together with the EU, the US can help ensure a credible investigation of the post election violence and complaints against the police.

MINUGUA human rights verification was systematic, and anchored in the receipt and investigation of individual complaints through the Mission's nationwide network of field offices.

Current data indicates that since our previous report, 188 investigation cases were opened by the police due to sexual harassment complaints.

As indicated by the statistics set out in the annex to his country's fourth report, a number of complaints against police officers lodged with the Complaints Investigation Bureau had, on being reviewed by the NHRC, resulted in prosecutions.

(e) Providing for the possibility of suspending the functions, for the duration of the investigation, of the agents of the State against whom the complaints were made.

Mr. Bhagwati asked for clarification of the role of the NHRC, having regard notably to reports from an NGO that it passed on complaints to a Criminal Investigation Bureau.

A step towards increasing the accountability and professionalism of the police is the initiative to introduce UNMISET trained professional ethics officers in four districts to assist in the investigation of professional ethics complaints.

Registration of complaints Rapporteur for new complaints and interim measures 158 99.

Number of complaints

Number of complaints

With regard to the four individuals who had filed complaints of ill treatment against police officers, including the local head of investigations, in November 2004, he said that an investigation had immediately been undertaken.

Transmission of complaints 157 98.

Method of dealing with complaints

Some CAOs have several complaints procedures a total of 162 complaints procedures were found in 89 CAOs.

Upon such investigation, some complaints those against Mr. Rindal and Mr. Warming concerning their conference statements were found to make out a case to answer, while in others no basis for prosecution was found.

In 2004 an investigation was carried out into the extent to which complaints procedures for individual employees are incorporated into Collective Labour Agreements (CAOs), what the nature of these procedures is and what procedures complainants must follow.

Of these complaints, the inspection ceased in 138 instances for various grounds, 87 complaints were settled and 17 of the complaints were deemed admissible and were examined through the relevant channels.

Disputes and complaints

Inadmissible complaints 163

Procedure for determining admissibility of complaints

Procedure for determining admissibility of complaints

As stated in our previous report, the Public Complaints Commissioner remains responsible for handling complaints and grievances from the public, including complaints from women.

She asked which crimes withdrawals of complaints applied to, and whether victims were pressured to withdraw such complaints.

The State party should ensure that its competent authorities proceed to a prompt and impartial investigation on complaints of racial discrimination, or whenever there are reasonable grounds to believe that racial discrimination has been committed on its territory.

(i) Allegations and complaints against immigration staff, including complaints of excessive use of force in the removal of denied asylum seekers.

Complaints regarding detention of individuals are filed

Method of dealing with complaints 160 106.

Conditions for admissibility of complaints 161 108.

Complaints were always investigated.

Anonymous complaints were inadmissible.

(f) The inspection, in cooperation and coordination with the competent authorities, of juvenile homes, prisons and other places of detention through scheduled and unannounced visits, the checking of logbooks, arrest warrants and detention orders, the receiving and investigation of prisoners' complaints and appropriate follow up

(h) A register of prisoners' complaints and requests

General assessment of investigation

(c) Listening to and receiving prisoners' complaints investigating complaints of a serious nature and taking decisions thereon in accordance with the law.

All those complaints were rejected.

The main thrust of the security force investigation is focused on this one avenue of investigation.