Taken from Ministry of Health PAHO WHO.

Clients appreciate UNOPS speed, transparency and cost effectiveness.

As a result, UNOPS no longer uses the inter office voucher account.

The project coordinator will assist the Director of the UNOG Division of Administration to manage implementation of all security projects in Geneva.

Attended by Project Manager.

Pan American Health Organization World Health Organization (PAHO WHO), summary of basic data and health indicators, Nicaragua, 1999 (www.ops.org.

The table below presents established delivery targets grouped by UNOPS business unit.

The Board also notes that UNOPS experienced challenges relating to the integrity of its financial data.

Comment by the Administration. UNOPS has implemented internal control procedures to ensure that project budgets are approved in Atlas before the funds can be used.

UNOPS attributes these project overruns to the reasons for overriding the Atlas budget check function, mentioned above.

The Harbour Master's Office

UNOPS will actively pursue additional partnerships with the full range of United Nations entities.

The inter office voucher account was used for the imprest account transactions effected by UNDP on behalf of UNOPS.

This represented an increase in the UNOPS share of the application service provider fee, which is beyond its control.

A service level agreement for UNOPS was expected to be concluded by the second quarter of 2005.

Attended by Project Manager stationed in Iran.

Attended by Project Manager stationed in Iran.

UNOPS provides start up funds from its administrative budget only in order to leverage the first one or two projects.

At the same time, the durable viability of UNOPS will require a reduction in the cost base of its operations.

The Unit will now resume discussions with the Office of Internal Oversight Services on possible coordinated evaluations and other joint projects.

Comment by the Administration. In addition to appointments of limited duration, UNOPS also administers UNFPA special service agreements.

Management services agreements (MSAs) may also decline in value as UNOPS undertakes direct contracts with IFIs and with governments for infrastructure works.

The Board notes that the UNOPS action plan may give rise to restructuring and rationalization processes to maintain sustainability.

Director of the Office of the Special Representative of the Secretary General

Sami was sent to the principal's office.

The Director of the Financing for Development Office responded.

UNOPS has become a member of the Working Group on Common Services, to which it will contribute its experience in this area.

UNOPS is valued for its ability to provide professional solutions to help clients achieve their objectives.

Consulting services now include project management, UNIX administration in Geneva, system administration in New York and help desk services.

UNOPS requires a one month lead time for recruitment under such contracts and this deadline has been strictly adhered to.

The Board notes that UNOPS has opted not to collaborate with UNDP and has prepared its own fraud policy.

Director in the Office of the Special Representative of the Secretary General

This exercise will be led by the office of the Director of Operational Support.

(Thousands of United States dollars. Budget year is 1 July to 30 June.

Delivery project portfolio of services

UNOPS will reduce ongoing operating expenses by 2 million in 2005 as compared to current estimates for 2004.

For the biennium 2002 2003, delays were experienced in the transportation of source documentation between the UNOPS Asia office and New York.

UNOPS procurement office is in the same building with IAPSO in Copenhagen.

28F.13 The Director of the Division for Management is responsible for providing effective leadership and direction on the management of administrative, conference and related support services for United Nations entities located at Vienna.

The business model described above will be evaluated during 2005 and if successful, will become the basis for transforming UNOPS' project management methodology and organizational arrangements in future years.

While UNOPS will seek to continue improvements to the quality of service delivery to UNDP, it expects continued erosion in the portfolio as direct execution is expanded.

Indeed, the 2004 business acquisition level may testify not only to the demand for UNOPS services but also to the value that the speed, flexibility, project mentality and results orientation of UNOPS adds to the work of its clients.

Office of Central Support Services

Section 28D Office of Central Support Services

Formed Police Unit