It had a beautiful facility, giant atrium, valet parking, a piano that played itself, a concierge that took you around from here to there.

Indeed, the danger is already real when I was in Geneva a year ago and staying at the upscale Mandarin Oriental, I asked the concierge how far away the WTO was.

And so it's not only an option for them, but I believe it's an imperative for Zipcar and other mesh companies to actually just wow us, to be like a concierge service.

Although he received his law degree from the University of Chicago Law School in 1934, he decided instead of practicing law, he wanted to be a concierge at a hotel, and he soon joined a theater group.

Indeed, the danger is already real when I was in Geneva a year ago and staying at the upscale Mandarin Oriental, I asked the concierge how far away the WTO was. He looked at me and asked Is the World Trade Organization a travel agency?