Now, the last piece in understanding customer segments is understanding their pains.

And then finally, as we said, how do you do it once you understand the customer needs?

And now they started to get a better understanding of what customer relationships were, about getting customers, keeping them and growing them.

So as we said, understanding these 3 components of value proposition work together with understanding the 3 components of customer segments.

Another key component of understanding customers is understanding customer gains, which is a fancy way for saying what are the benefits that customers expect, or desires, so besides the jobs they want to get done what do they want to gain by using your product or service?

(b) Introducing due diligence and know your customer rules for Internet Service Providers

The owner of a restaurant wants to find out where his patrons are coming from one day he decided to gather data about the distance in miles that people commuted to get to his restaurant

It just allows you to kind of understand how do customers get into our company, how do we get them, how do we keep them, and how do we grow them.

YouTube and Twitter and they're trying to see whether they can make their business viral by actually having customers who refer others.

And there's no possible way sitting locked in your conference room or your office you would know that without talking to customers.

You need to make sure your team is learning about who are those right customers, what are the right value propositions, what is the right revenue model.

The order is customer discovery, customer validation, customer creation and company building.

As we'll see, customer relationships start with get.

Agents.

In customer segments, we are also also looking for three things one is we are still trying to understand from this side what are the gains, what are the pains, but also what are jobs that customers want you to do.

So understanding multi sided markets are just understanding which customer segments in a 2 sided market use and which other customer segment placed.

There was a time, if you wanted to know what your employees thought about you, you walked down to the factory floor and asked them when customer service meant you talk to a human being.

Get, keep and grow the three components of customer relationships.

Customer centric relationship management (CCRM) CCRM is a style of customer relationship management that focuses on customer preferences instead of customer leverage.

So, while the goal in value prop is to figure out the MVP, yes, we il see later the goal in customer segments is to figure out who and what the archetype of the customer is.

We've talked about value props, customer segments, channels, customer relationships, revenue streams.

But today we re going to be talking about revenue streams.

E. Major clients

All agents, move in, maintain surveillance as victim leaves or makes meet.

We've already talked about value propositions, customer segments, distribution channels, customer relationships, and revenue streams.

We talked about value proposition, we talked about customer segments, we talked about channels, but today we're going to focus on customer relationships.

It helps you understand these are the people we're trying to acquire and don't angst about your first hypothesis, but understand the whole goal of customer discovery is to continually to refine these are the people we think are most likely to buy in the early stages of our company.

Improve customer cooperation.

(c) Client diversification and

(c) Development of additional functionalities in Galileo

Maximal Number of Clients

Dear customers, we love you.

Dear customers, we love you.

Dear customers, we love you.

I'm going to use for the customer segment.

How would you delight these customers?

We're going to work with the customer.

And clients didn't call.

Customers really don't care about your technology.

Special Guest Center?

Tell the clients how things stand.

Interactive Property MarketingThe shift towards interactive marketing is much attributed to greater consumer response and customer acquisition rates.

Customer centric organizations help customers make better decisions and it also helps drive profitability.

You get 5 times more revenue from the same customers by just working on keeping these customers around.

Customer support via email.