Strategic Guidelines

Performance indicators

(c) Verifiable achievement indicators

The latter are assessed through use of key performance indicators.

Performance indicators specify the means for measuring whether the outcome has occurred

The verifiable achievement indicators will be

Performance indicators and tracking of cases allow for measurements of activities and backlogs.

Key performance indicators for the MTSP 2006 2009

A number of methodological issues emerged in the context of establishing performance indicators.

This review activity was enhanced through the use of key performance indicators.

(viii) Identify appropriate key performance indicators for the performance management of external audit services

To gain maximum benefit from these performance indicators, monitoring and evaluation are being enhanced.

Performance indicators were generic in nature and, therefore, did not lend themselves to proper measurement.

UNICEF has completed an assessment of the reliability and accuracy of the Supply Division key performance indicators.

Annual reports will be produced, for example, which will include performance indicators in individual states.

A comprehensive set of performance indicators for all programmes, including peacekeeping missions, have now been developed.

Performance indicators were also included for the first time in UNIDO's 2004 2005 programme and budget document.

In the context of urban policy, performance indicators for dealing with domestic violence have been formulated in conjunction with the major cities.

Reflection should also be pursued as to the possibility of identifying centrally standard indicators to measure performance at the organizational level.

Key performance indicators (KPIs) have been developed for monitoring of organizational performance in operational areas and for the cross cutting strategies.

Chapter 4 of the Manual recommends selecting up to 10 impact and or performance indicators.

In particular, the Committee acknowledges the effective use of quantitative and qualitative performance indicators to measure the Mission's achieved and planned outputs.

At the same time, the Committee is of the view that the formulation of indicators of achievement, performance measurement, outputs and external factors should be further improved.

In that connection, the development of international guidelines on the compilation of industry performance indicators became an important task for future work.

Several delegations welcomed the use of key performance indicators to enable UNICEF to better monitor its organizational efficiency.

Nonetheless, OIOS found that many operations have not yet developed SMART (specific, measurable, achievable, relevant, time bound) performance objectives and related indicators to allow comparison and benchmarking and to measure progress over a period of time.

Several delegations welcomed the use of key performance indicators to enable UNICEF to better monitor its organizational efficiency.

South Africa developed a set of short and long term performance indicators that addressed women's employment and contribution to the national economy.

7. Reiterates that the satisfaction of Member States is a key performance indicator in conference management and conference services

The Division of Administration has been using performance indicators for a number of years to assess and report on the management of finance, human resources and administrative processes.

Performance indicators have also been used in certain technical cooperation programmes, notably the Montreal Protocol and other environment related areas.

Data for most KPIs will be available annually, or in some cases more frequently (see table 2 below).

13. Reiterates, in this regard, the importance of establishing a set of performance indicators to measure the progress made in the implementation of the New Agenda

It applies data warehouse technology in order to aggregate transaction information, to merge the information with CRM products, and to provide KPI (key performance indicators).

The performance measure for translation, for example, is expressed in pages, whereas workload indicators are given in thousands of words.

In the view of the Advisory Committee, some of the performance measures presented are purely statistical and do not adequately support the attainment of indicators of achievement.

The Committee points out, however, that indicators of achievement, performance measures and outputs should be presented in a more transparent and clear manner.

The Committee notes the explanation, provided during the hearings, that this was due to the applicability of a variety of management performance indicators.

In particular, the performance report compares the actual indicators of achievement, i.e., the extent to which actual progress has been made during the period against the expected accomplishments, with the planned indicators of achievement and compares the actually completed outputs with the planned outputs.

In particular, the performance report compares the actual indicators of achievement, i.e. the extent to which actual progress has been made during the period against the expected accomplishments, with the planned indicators of achievement and compares the actually completed outputs with the planned outputs.

Quality, cost, delivery (QCD), sometimes expanded to QCDMS (Quality, Cost, Delivery, Morale, Safety), as used in lean manufacturing measures a business' activity and develops Key performance indicators.

The Advisory Committee is of the opinion that indicators of achievement and performance measures need to be presented in a quantifiable and more transparent and consistent manner.

A major effort was thus undertaken to ensure the full commitment of staff to the principles of RBM being adopted and to determine the relevant performance indicators.

(d) Based on experience, improvements and refinements will be gradually introduced to ensure the accurate formulation of objectives and expected outcomes and the establishment of key performance indicators for the measurement of outcomes

For each KPI, baselines and targets are or will be set and progress towards achievement will be monitored.